Contact
Contact
Effective date: 2026-09-02
One address reaches a person: support@cookcountyrecords.com. We reply within two business days.
1.Support
Email support@cookcountyrecords.com. We reply within two business days. Include the email on your account for billing questions, and the parcel number (PIN), address, or the finding/project link for questions about a record.
Before writing about a password, try Reset your password — it is immediate.
2.A record looks wrong
Record pages identify their sources and dates; reviewed findings also distinguish calculations and unanswered questions. Include the source link and the wording you think is wrong. If the source is wrong, the correction has to be made with the agency (most often the Cook County Assessor); tell us anyway and we will point you to the right office and check that our copy refreshes. If we made the error — a mislabeled estimate, a bad join — we fix it.
3.Remove my name
Owners of record can ask us to suppress their name on the site. Email support@cookcountyrecords.com with the parcel address; we will ask for enough to confirm you own it and act within ten business days. Details are in the Privacy Policy.
4.Business and API inquiries
For commercial use, bulk needs, or the Commercial API pre-sale, see the API page or email support@cookcountyrecords.com with “API” in the subject.
5.Postal mail
For anything that must be sent on paper — legal notices, agency correspondence, identity documents for a suppression request:
Cook County Records205 West Touhy Avenue, Suite 328Park Ridge, IL 60068Email support@cookcountyrecords.com as well so we see it sooner. Support is by email; paper mail is read, but less often.